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Sears Maintains Benefits for Military Reservists

Netlore Archive: Forwarded email claims Sears, Roebuck & Co. maintains full job benefits and partial pay for military reservists called up to fight in the Afghanistan and Iraq wars.

Description: Email rumor
Circulating since: March 2003
Status: True


2011 Example:
Email text contributed by Jo Ann H., Oct. 11, 2011:

FW: Sears - Christmas shopping this year.

I know I needed this reminder, since Sears isn't always my first choice. It's amazing when you think of how long the war has lasted and Sears hasn't withdrawn from their commitment. Could we each buy at least one thing at Sears this year?

How does Sears treat its employees who are called up for military duty? By law, they are required to hold their jobs open and available, but nothing more. Usually, people take a big pay cut and lose benefits as a result of being called up for active duty.

Sears is voluntarily paying the difference in salaries and maintaining all benefits, including medical insurance and bonus programs, for all called up reservist employees for up to two years.

I submit that Sears is an exemplary corporate citizen and should be recognized for its contribution. I suggest we all shop at Sears at least once, and be sure to find a manager to tell them why we are there so the company gets the positive reinforcement & feedback it well deserves.

Pass it on.

I decided to check this before I sent it forward. So I sent the following e-mail to the Sears Customer Service Department:

I received this e-mail and I would like to know if it is true. If it is, the internet may have just become one very good source of advertisement for your company. I know I would go out of my way to buy products from Sears instead of another store for a like item, even if it's cheaper at that store.

This is their answer to my e-mail:

Dear Customer:

Thank you for contacting Sears.The information is factual. We appreciate your positive feedback.

Sears regards service to our country as one of greatest sacrifices our young men and women can make. We are happy to do our part to lessen the burden they bear at this time.

Bill Thorn
Sears Customer Care
webcenter@sears.com
1-800-349-4358

Please pass this on to all your friends. Sears needs to be recognized for this outstanding contribution and we need to show them as Americans, we do appreciate what they are doing for our military!!!


2003 Example:
Email text contributed by Mego, March 17, 2003:

Fwd: Good News !!!!!! SHOP AT SEARS

IT IS ALL ABOUT HOW YOU TREAT THE PROTECTORS OF OUR LAND.

I assume you have all seen the reports about how Sears is treating its reservist employees who are called up? By law, they are required to hold their jobs open and available, but nothing more. Usually, people take a big pay cut and lose benefits as a result of being called up...

Sears is voluntarily paying the difference in salaries and maintaining all benefits, including medical insurance and bonus programs, for all called up reservist employees for up to two years. I submit that Sears is an exemplary corporate citizen and should be recognized for its contribution.

I suggest we all shop at Sears, and be sure to find a manager to tell them why we are there so the company gets the positive reinforcement it well deserves.

Pass it on.



Analysis: True. Sears Holdings Corporation continues to go above and beyond what is required by law to support employees called to active military duty.

Federal law stipulates only that companies hold reservists' jobs open until their tour of duty is complete. On top of that, Sears has committed itself to making up the difference between employees' civilian salaries and military pay, as well as continuing job benefits like health and life insurance. "It's the right thing to do," one Sears manager told reporters.

Although the 2003-vintage email didn't say so, scores of other U.S. companies have done the same.


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Sources and further reading:

Sears Extends Pay & Benefits for Reservists
ConsumerAffairs.com, 2 April 2003

Sears Receives Freedom Award for Support to Reserves
American Forces Press Service, 18 October 2005

Sears Military Support Programs
Sears Holdings Corporation

Firms Give Reservists Generous Benefits
ABC News, 26 September 2010


Last updated: 10/12/11


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